Privacy Legal

Privacy Policy

Our Privacy Policy describes your privacy rights regarding our collection, use, storage, sharing, and protection of your personal information. It applies to the Trico Homes website and all related sites, applications, services, and tools, regardless of how you access or use them.

General Privacy Statement

Trico Homes Ltd. (“Trico”) acknowledges and takes seriously its obligations under applicable privacy and information protection laws.

In the course of our work as a homebuilder, we may collect the following information when necessary and relevant:

• Contact and mailing information such as name, address, telephone numbers, fax numbers, and e-mail addresses.
• Personal information such as age, gender, marital status, education, employment status, credit and financial information, and personal references.
• Purchase or construction agreements, all plans, specifications, agreements, change orders, municipal and legal addresses, and other particulars about the home(s) to be built for our customer(s).
• Insurance information.
• Information from third-party contractors, suppliers, consultants, and lawyers who provide work or services to the customer(s) or Trico with respect to your home.

We may need to collect other personal information depending on the circumstances, but we will ask you directly and ensure that you agree.

In order to provide you with the products and services you are purchasing from us, it will be necessary at times to disclose certain information to third parties such as financial institutions, sub-trades, suppliers, legal advisors, and warranty providers.

To keep your personal information protected and confidential, we will:

• Have our employees sign confidentiality agreements and undergo a City of Calgary Police Records Check.
• Ensure that privacy and confidentiality agreements are signed by any third party to whom personal information is made available.
• Maintain up-to-date computer security such as passwords, encryption, and firewalls.

We will keep your information as long as is necessary to continue to meet your needs and any legal requirements we may have. Once your personal information is no longer needed, we will destroy it.

You have the right to control your own personal information. In some circumstances, before we collect information from you, we will have you complete a consent form that authorizes our collection, use, and disclosure of your personal information.

If you have questions or concerns about the handling of your personal information or wish to withdraw your consent, please contact our Privacy Officer:

Privacy Officer
Trico Homes Ltd.
#100, 7711 Macleod Trail SW
Calgary, AB T2H 0M1
Phone: 403-287-9300
Email: privacy@tricohomes.com

The Privacy Officer can also assist you in accessing your personal information held by us and making corrections if it is incorrect or outdated.

If you have more questions about your privacy rights in Alberta, please visit the Office of the Information and Privacy Commissioner at www.oipc.ab.ca.

Text Messaging and Communications

Trico Homes sends text message updates and responses to real estate customers about pricing and products offered at tricohomes.com.

By texting Trico Homes, you consent to receive text messages related to your inquiry. Consent is obtained when you initiate contact by text message.

Mobile phone information is stored securely and will not be shared with third parties or affiliates for marketing or promotional purposes.

Mobile phone, email, and other contact information are used only for the purposes customers consent to when sharing it with Trico Homes.

Message and data rates may apply depending on your mobile service plan. You can opt out of receiving text messages at any time by replying STOP.

Internet Privacy Statement

Cookies are pieces of information left in the settings of your web browser to identify your computer to a website when you enter. Cookies may be used to tell us your viewing preferences, the time and length of your visit, the pages you look at on our site, the site you visited just before coming to ours, and the name of your internet service provider.

Cookies allow us to tailor information such as your home cellular area and help us estimate and report the size of our viewing community and traffic. Visitors to tricohomes.com can disable cookies via their internet browser preferences.

Users should be aware that when you are on tricohomes.com, you could be directed to other sites beyond our control. These sites may send their own cookies, collect data, or solicit personal information.

Google Analytics

Google Analytics is a web analysis service provided by Google. We utilize the data collected to track and examine the use of tricohomes.com. We may use data from internet-based advertising and third-party audience data to make informed decisions about the different segments of visitors to target our marketing efforts appropriately.

Policy Changes

Trico may introduce new products and services to its users and members. We reserve the right to modify this policy at any time by notifying customers via the Trico Homes website of a new privacy policy.

Security

Trico has implemented multiple levels of website security to ensure a safe online environment. We maintain this site and all associated data with technical, administrative, and physical safeguards to protect against loss, unauthorized access, destruction, misuse, modification, and improper disclosure.

While no computer system can ever be fully protected against every possible hazard, Trico is committed to providing reasonable and appropriate security controls to protect our website and information against foreseeable risks.